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How it works

The Gong Connector imports and indexes transcripts of calls recorded via Gong.io.

It indexes:

  • Call title
  • Call description
  • Transcript contents

🕒 New transcripts are pulled every 10 minutes.

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Setting up

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Authorization

To authorize access to Gong:

  1. Log in to your Gong Admin account
  2. Navigate to Company Settings (top right menu)
  3. Under the Ecosystem section, select API
  4. Click on API KEYS (next to “Integrations”)
  5. Click Get API Key
  6. Note down:
    • Access Key
    • Access Key Secret

🔐 These credentials are required to allow Hymalaia to pull call transcripts.

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Indexing

  1. Go to the Hymalaia Admin Dashboard
  2. Select Add Connector and choose the Gong tile
  3. Enter your:
    • Access Key
    • Access Key Secret
  4. (Optional) Add specific workspaces to index

    Leave empty to index all workspaces

  5. Click Connect

Hymalaia will begin indexing your Gong call transcripts automatically.